Refund Policy

Last updated: December 2025

FlowLy aims to provide a smooth and reliable experience for all users. This Refund Policy explains when refunds may be issued.

1. General Policy

Refunds may be granted if:

• The product does not function as described
• You contact us within 14 days of purchase
• We are unable to resolve a technical issue you report

2. How Refunds Are Processed

All payments and refunds are handled securely by Paddle, our merchant of record. Refunds will be sent back to the original payment method.

3. How to Request a Refund

To request a refund, email us at victoiren79@gmail.com with your order details.

4. Non-Refundable Situations

• Change of mind after successful use of the service
• Failure to use the product
• Misuse or violation of our Terms